Privacy Policy

1. Introduction

Idea Forge Studios ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ideaforgestudios.com or engage our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

2.1 Information You Provide

We may collect personally identifiable information that you voluntarily provide when you:

• Fill out a contact form or request an estimate
• Subscribe to our newsletter or marketing communications
• Make a payment or update billing information
• Communicate with us via email, phone, or in person
• Engage our services through a signed agreement

This may include your name, email address, phone number, company name, mailing address, and payment information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent, and referring URLs
• Device identifiers and screen resolution

2.3 Form Entries Saved Before You Send

Once you type a valid email address or phone number into a form on this site, we save what you have entered so far, even if you do not send it, together with how you reached our site (for example, the ad or link you clicked). We use it only to follow up about your request if you were interrupted. If you send the form, the saved entry is attached to your request. If you do not, we delete it after 90 days. To have it deleted sooner, call us at (980) 322-4500 or use our contact form.

When you send a form, our site tells the ad platforms we use (Google Ads, Microsoft Advertising and OpenAI's ChatGPT ads) that an ad led to a request, and these tools may turn your email address and phone number into one-way hashed codes in your browser before sending them, so the platforms never receive them in plain text.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings.

3.1 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Advertising measurement: When you send us a form, OpenAI's measurement tag may send details you entered so OpenAI can tell whether one of our ads led to your request. Your name, email address and phone number are scrambled (SHA-256 hashed) in your browser before anything is sent, so OpenAI does not receive them in readable form. Location details such as city, state or ZIP code may be sent without scrambling. If your browser sends a Global Privacy Control signal, this tag sends none of it. You can also call us at (980) 322-4500 instead of sending a form.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send marketing and promotional communications (with your consent)
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

5. Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors (for secure transaction handling)
• Email service providers (for marketing communications)
• Analytics providers (Google Analytics)
• Advertising platforms (Google Ads, Microsoft Advertising, OpenAI), to measure which ads lead to inquiries
• Hosting and cloud infrastructure providers

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure server infrastructure, access controls, and regular security audits.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights (CCPA / GDPR)

Depending on your location, you may have certain rights regarding your personal information:

8.1 California Residents (CCPA)

• Right to know what personal information we collect and how it is used
• Right to request deletion of your personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

8.2 European Residents (GDPR)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: