IT Services Pricing for Monthly Maintenance Plans

Maintenance packages can be modified to suit the individual or business. We provide free onsite consultations before any contractual obligation. Please contact us today if you are interested in IT services in the Charlotte, NC area.
If you’re not satisfied, for any reason, we will cancel the contract with no obligation.
We don’t want your money if you’re not amazingly happy. Hassle-free.


DescriptionNo PlanBasicStandardPremium
Monthly Fee
Includes features below
No Monthly Charge$15/$100 per Month
Per PC/Server
$25/$150 per Month
Per PC/Server
$50/$200 per Month
Per PC/Server
Monthly Hours Included03 hours6 hours14 hours
Hourly On Site Rate$100 /Hr$75 /Hr$50 /Hr$25 /hr
Emergency Response Fee$150 /hr$100 /hr$50 /hr$25 /hr
Emergency Response Time4-6 Hours3 Hours2 Hours1 Hour or less
On-Site Scheduling of Technician1-4 Days1-2 Days1 DaysSame Day

Services Included

Phone & Remote Support$30/half hrIT Services Pricing Included Charlotte NCIT Services Included Charlotte NCIT Services Included Charlotte NC
Daily Monitoring of ServerService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NCIT Services Included Charlotte NC
Virus Definition UpdatesService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NCIT Services Included Charlotte NC
Microsoft Security UpdatesService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NCIT Services Included Charlotte NC
Weekly or Monthly Server ReportsService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NCIT Services Included Charlotte NC
Workstation MaintenanceService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NCIT Services Included Charlotte NC
Quarterly Review MeetingService Not IncludedService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NC
Monthly Onsite AuditService Not IncludedService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NC
Third Party Application Issue ResolvingService Not IncludedService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NC
AVG Antivirus LicenseService Not IncludedService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NC
Spyware Monitoring and RemovalService Not IncludedService Not IncludedIT Services Included Charlotte NCIT Services Included Charlotte NC
Loaner PC ServiceService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC
Cloud Backup softwareService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC
Installation of New Hardware or SoftwareService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC
Total Loss RecoveryService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC
Warranty Parts OrderingService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC
User Account AdministrationService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC
Microsoft Exchange ManagementService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC
Router ManagementService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC
File Sharing Permission AdministrationService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC
Firewall/VPN ManagementService Not IncludedService Not IncludedService Not IncludedIT Services Included Charlotte NC

 

What Clients Say About Us

  • Our experience with has been outstanding. They listened and then turned our ideas into a beautiful and cohesive product. We were very impressed with the attention to detail and creativty. The end product surpassed our expectations. We highly recommend Idea Forge Studios.

    Norris P. Owner
  • It's been a pleasure working with Idea Forge. She has made an unfamiliar business very familiar for me. They are wonderful communicators, listeners and professional. They won't stop working until you are completely satisfied. I fully recommend them as a web designers. I'm expecting great business outcomes because of their diligence and hard work!

    Vicki R. Owner
  • Eric Donnell at Umbrellus provides great web design and development services.

    Erik Lincoln Owner
  • Eric designed & published my site Turning Point Financial and I have been very happy with his work. I have had no problems with follow up changes and minor tweaks, he fixes them every time with no hassle. I will hire these guys again for future work!

    Mark Kenison Owner
  • Idea Forge Studios is an awesome bunch.  I am enjoyed working with your talented designers.  

    Sherman Burns Owner
  • You’re the best Web Designer in Charlotte!

    Jessica Bark

 Want to talk about a website development today?   

Contact Us

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